Free Shipping on all orders above 1999 LE
Shipping & Delivery
Local Delivery
We offer secure local delivery across Egypt. Your premium sterling silver jewelry will be dispatched within 24 hours of order confirmation and delivered to your doorstep within 3 to 5 business days.
International Shipping (coming soon)
For global customers, we provide secure international shipping with tracking. Delivery times vary by destination and are typically 7 to 14 business days. All shipments are insured for full value.
Secure Packaging
Your jewelry is protected. We ensure every piece arrives in pristine condition, reflecting our commitment to technical excellence.
Return Policy
1. Refund Eligibility
We accept returns for items that are unopened, unused, and in their original packaging within 14 days of the order date. All items must be returned in their original condition.
2. Exchange Process
For exchanges, please contact our support team to confirm availability. Once approved, we will provide a return address for the original item and a shipping label for the new piece.
3. Exclusions
Items that have been worn, damaged, or altered cannot be returned. Personalized or custom-made pieces are final sale and cannot be exchanged or refunded.
4. Refund Process
Once we receive your returned item and inspect it, the refund will be processed to the original payment method within 5-7 business days.